FAQ

Your Questions, Answered.

General Soft Washing Questions

What is soft washing and how is it different from pressure washing?

Soft washing is a gentle, low-pressure cleaning method that uses specialized biodegradable detergents and solutions to safely remove algae, moss, lichen, dirt, grime, and other organic growth from various surfaces. Unlike traditional pressure washing, which relies on high-pressure water that can potentially damage surfaces, soft washing uses a carefully balanced chemical solution to kill contaminants at their root, providing a more thorough and longer-lasting clean without the risk of damage. Our soft wash system also boasts an 80’ reach from the technician, minimizing the need for ladders and foot traffic on delicate surfaces.

Soft washing offers several key advantages:

  • Deeper Clean: The cleaning solutions penetrate porous surfaces, killing mold, mildew, and algae at their root, leading to a longer-lasting clean.
  • No Damage: High-pressure washing can etch, streak, chip, or even void warranties on certain surfaces. Soft washing is gentle and safe for virtually all exterior materials.
  • Even Results: Soft washing provides a more uniform clean without the “tiger stripes” or unevenness that can result from improper pressure washing techniques.
  • Safety: Our reach capabilities reduce the need for technicians to be on your roof, minimizing risks.
  • Environmental Considerations: We use environmentally friendly, biodegradable solutions that are effective yet responsible for your property, landscaping, and the surrounding environment.

Yes, we prioritize the safety of your property, pets, and the environment. We use environmentally friendly, biodegradable cleaning solutions. Our technicians take great care to protect your landscaping by thoroughly rinsing plants before, during, and after the cleaning process, and diverting runoff away from delicate vegetation.

The cost of soft washing varies depending on the size and type of surface to be cleaned (e.g., roof, driveway, patio), the type of material, and the extent of the growth or staining. We offer free, no-obligation estimates. Simply contact us to schedule a consultation, and we’ll provide you with a detailed quote over the phone within minutes.

Most residential soft wash jobs can be completed in a few hours, though larger or more heavily contaminated areas may take longer. We’ll provide you with an estimated timeframe when we give you your quote.

While it’s not strictly necessary for you to be home, we do prefer to meet you when we walk around the property so we can do the pre and post-inspections together.

Our team is highly trained in property protection. We meticulously cover and protect sensitive plants, shrubs, and outdoor furniture. We also ensure proper drainage and runoff management to prevent any damage to your home’s exterior or landscaping. We pre-rinse plants and greenery, and we can set up barriers or divert water as needed.

Yes, we are insured for your peace of mind. Our team members are also trained and certified in safe and effective soft washing techniques. We’d be happy to provide proof of insurance upon request.

Soft Washing Roofs

Why should I soft wash my roof?

Beyond improving your home’s curb appeal, soft washing your roof is crucial for its longevity and your family’s health. Algae, moss, and lichen can trap moisture, lead to granule loss on shingles, and even cause rot. These growths can also be allergens. Soft washing extends the life of your roof, prevents costly repairs, and contributes to a healthier living environment. Our soft wash system also allows for an 80′ reach, minimizing foot traffic and potential damage to your roof.

Yes, soft washing is safe for most roofing materials, including asphalt shingles, tile, metal, and cedar shake. Our trained technicians understand the specific needs of different roof types and use appropriate solutions and techniques to ensure a safe and effective clean without causing damage.

The results of a professional soft wash typically last for 1 to 3 years, depending on factors like the amount of shade your roof receives and your local climate. We can discuss a recommended maintenance schedule to keep your roof looking its best.

Soft Washing Sidewalks & Driveways

What kind of stains can soft washing remove from concrete surfaces?

Soft washing is highly effective at removing a wide range of common stains from concrete surfaces, including:

  • Algae, mold, and mildew (green, black, and red varieties)
  • Dirt and general grime
  • Oil and grease stains (often requires specialized pre-treatment)
  • Rust stains (may require specialized treatment)
  • Leaf and organic stains
  • Chewing gum residue

The frequency depends on several factors:

  • Climate: Humid or wet climates tend to foster faster growth of algae and mildew, requiring more frequent cleaning.
  • Shade: Areas that receive more shade will accumulate growth faster than those in direct sunlight.
  • Traffic: High-traffic areas (both foot and vehicle) may show dirt and grime more quickly.
  • Personal Preference: Some homeowners prefer a consistently pristine look. Generally, we recommend soft washing your sidewalks and driveway every 12 to 24 months to maintain their appearance and prevent the build-up of slippery and unsightly growth. We can assess your specific situation and recommend an optimal schedule during your free estimate.

To help us work efficiently, we ask that you:

  • Clear any vehicles from the driveway.
  • Remove any large potted plants, decorative items, or furniture from the areas to be cleaned.
  • Ensure we have access to a working outdoor water spigot.
  • (Optional) Trim back any low-hanging branches or overgrown bushes that might obstruct the cleaning areas.